System Engineering and Productivity

System Engineering and Productivity

Analysis and Design of a Human Resource Productivity Improvement Model in the Public Sector (A Study in the Ministry of Health, Treatment, and Medical Education)

Document Type : Research Paper

Authors
Rouhollah Khaledi 1
Seyed Abdollah Heydariyeh 2
Hadi Hematian 3
1 Ph.D. Student,, Department of Public Administration, Semnan Branch, Islamic Azad University, Semnan, Iran
2 Corresponding author: Associate Professor, Department of Industrial Management, Semnan Branch, Islamic Azad University, Semnan, Iran
3 Assistant Professor, Department of Public Administration, Semnan Branch, Islamic Azad University, Semnan,, Iran
10.22034/sep.2025.2047029.1240
Abstract
Human resource productivity is crucial for enhancing organizational performance and is a key factor for organizational development and survival. This study aims to identify the factors influencing human resource productivity in the Ministry of Health, Treatment, and Medical Education and propose a model for improvement. The research is applied in purpose and follows a sequential exploratory mixed-methods approach. Initially, qualitative data were collected through in-depth, purposeful interviews with 18 health sector managers, using snowball sampling until theoretical saturation. The data were analyzed using thematic analysis, with three stages: open, axial, and selective coding. The analysis, conducted with Atlas.ti software, resulted in 118 initial codes, 75 sub-categories, and 6 main categories. In the quantitative phase, a researcher-developed 30-item questionnaire was designed based on the interview results and established human resource productivity models. The questionnaire covered demographic information, factors influencing productivity, challenges, opportunities, and performance evaluation. Content validity was assessed by experts, and construct validity was confirmed through exploratory factor analysis (EFA). Reliability was confirmed with Cronbach’s alpha (0.87), indicating satisfactory reliability. The study’s statistical population included managers from the Ministry of Health and its affiliated universities. Using Cochran’s formula, the sample size was 296 participants, and data were collected via simple random sampling. Quantitative data were analyzed using descriptive statistics and structural equation modeling. The results showed that factors such as performance evaluation, job satisfaction, competencies, and work environment affect human resource productivity. Challenges like resource shortages and opportunities such as training and development were identified as significant factors.

Highlights

  • Causal conditions
  • The main phenomenon
  • Governing platform
  • Intervening conditions
  • Strategi

Keywords
Human resource productivity
Performance evaluation
Job motivation
Ministry of Health
Productivity improvement model
Subjects

Copyright © Rouhollah Khaledi, Seyed Abdollah Heydariyeh, Hadi Hematian

 

License

This article is released under the Creative Commons Attribution (CC BY 4.0) license. Anyone is free to copy, share, translate, and adapt this article for any purpose, whether commercial or non-commercial, as long as proper citation is given to the authors and original publication.

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System Engineering and Productivity
Volume 5, Issue 2 - Serial Number 15
Serial No. 15, Summer Quarterly
Summer 2025
Pages 119-147

  • Receive Date 28 November 2024
  • Revise Date 08 February 2025
  • Accept Date 05 March 2025
  • First Publish Date 05 March 2025
  • Publish Date 23 August 2025