نوع مقاله : پژوهشی
تازه های تحقیق
عنوان مقاله English
نویسندگان English
The aim of this study is to prioritize human resources competencies in order to enhance productivity in the supervision, evaluation, and quality assurance system of higher education; a system that plays a fundamental role in improving the quality and efficiency of universities, yet in recent years has faced challenges such as weaknesses in data analysis, disparities in the competency levels of evaluators, and similar issues. To address this problem, the present research was conducted with an exploratory approach using a qualitative method in two stages. First, a systematic review of domestic and international studies related to human resources competencies over a 15-year period was carried out, followed by semi-structured interviews with experts in the supervision and evaluation system. After extracting and validating the competencies, the collected data were evaluated using the Importance–Performance Analysis (IPA) method to determine the current status and the importance level of each competency. The results indicated that the competencies of “accuracy and vigilance,” “ability to write and present structured reports,” “honesty and integrity,” “responsibility and accountability,” and “organizational behavior and professional ethics” hold the highest importance, while competencies such as “consultability,” “influence skill,” and “time management” have the lowest importance in improving the productivity of the supervision and evaluation system. The findings demonstrate that supervision and evaluation in higher education are primarily founded on accuracy, analytical capability, documentation, and ethical orientation. Therefore, any educational planning and professional development should prioritize the strengthening of these competencies. This approach can provide a foundation for improving performance and enhancing the quality of the entire national supervision and evaluation system.
کلیدواژهها English
Copyright © Mahammadmehdi Gharehbaghi, Gholamreza Shams Mourkani, Shahin Homayoun Arya, Abasalt Khorasani
License
This article is released under the Creative Commons Attribution (CC BY 4.0) license. Anyone is free to copy, share, translate, and adapt this article for any purpose, whether commercial or non-commercial, as long as proper citation is given to the authors and original publication.
