مهندسی سیستم و بهره‌وری

مهندسی سیستم و بهره‌وری

مدل ارزیابی عملکرد نیروی انسانی با استفاده از استنتاج فازی ممدانی در یک شرکت تولیدی

نوع مقاله : پژوهشی

نویسندگان
1 نویسنده مسئول: کارشناسی ارشد، گروه مهندسی صنایع، دانشکده فنی و مهندسی، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
2 استادیار، گروه مهندسی صنایع، دانشکده فنی و مهندسی، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
3 استادیار، گروه مهندسی صنایع، دانشکده فنی و مهندسی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران
چکیده
امروزه با توجه به اهمیت منابع انسانی در سازمان‌ها و نقش مهم آن در رشد و تحقق اهداف سازمانی، بسیاری از مدیران می‌بایست توانایی نگهداشت و یا استخدام نیروی کارا و متخصص را داشته باشند به همین خاطر ارزیابی عملکرد نیروی انسانی می‌تواند برای افزایش بهره‌وری سازمان‌ها بسیار سودمند و اثربخش باشد. در این تحقیق عملکرد 30 کارمند شرکت تولیدی دستگیره درب و لوازم جانبی، مورد ارزیابی قرارگرفته است. این پژوهش دارای چهار متغیر ورودی است که شامل: "سابقه، ساعات آموزش، ساعات کار و میزان غیبت" و یک خروجی تحت عنوان "شاخص عملکرد" در مدل‌سازی فازی، مورد تجزیه‌وتحلیل قرارگرفته است که نتایج روش مدل‌سازی فازی با استفاده از نرم‌افزار Matlab 2018 b نتایج به‌دست‌آمده از روش فازی (ممدانی) نشان داد که 3 کارمند با شاخص عملکرد 15/8، 92/7 و 91/7 بالاترین کارایی را دارند که شاخص آن‌ها بالاتر از 8 است (کارمند 6، 25 و 30) که از بین آن‌ها، کارمند 25 بالاترین شاخص را 15/8=  PI با دارا می‌باشد و کمترین شاخص عملکرد مربوط است به کارمند 29 که برابر است با 66/5=  PI.

تازه های تحقیق

  • ارزیابی عملکرد نیروی انسانی برای افزایش بهره‌وری سازمان‌ها مهم است.
  • خروجی این پژوهش شاخص عملکرد است.
  • روش مدل‌سازی فازی با استفاده از نرم‌افزار متلب به کار گرفته شده است.

کلیدواژه‌ها
موضوعات

عنوان مقاله English

Human Resource Performance Evaluation Model Using Mamdani Fuzzy Inference in a Manufacturing Company

نویسندگان English

Maryam Eslami 1
Amir Azizi 2
Hamed Kazemipoor 3
1 Corresponding author: M.Sc., Department of Industrial Engineering, Faculty of Engineering, Science and Research Branch, Islamic Azad University, Tehran, Iran
2 Assistant Professor, Department of Industrial Engineering, Faculty of Engineering, Science and Research Branch, Islamic Azad University, Tehran, Iran
3 Assistant Professor, Department of Industrial Engineering, Faculty of Engineering, Central Tehran Branch, Islamic Azad University, Tehran, Iran
چکیده English

Nowadays, considering the importance of human resources in organizations and its important role in the growth and achievement of organizational goals, many managers must have the ability to retain or hire an efficient and expert workforce, therefore, evaluating human resource performance can be very beneficial and effective in increasing the productivity of organizations. In this study, the performance of 30 employees of a door handle and accessories manufacturing company was evaluated. This study has four input variables, including experience, training hours, working hours, and absenteeism rate, and an output called performance index in fuzzy modeling was analyzed. The results of the fuzzy modeling method using Matlab 2018b software from the fuzzy method (Mamdani) showed that 3 employees with performance indices of 8.15, 7.92, and 7.91 have the highest efficiency, whose index is higher than 8 (employees 6, 25, and 30). Among them, employee 25 has the highest index with PI = 8.15, and the lowest performance index is related to employee 29, which is equal to PI = 5.66.

کلیدواژه‌ها English

Modeling
Fuzzy Inference System
Human Resource Performance Evaluation
Manufacturing Company

Copyright ©, Maryam Eslami, Amir Azizi, Hamed Kazemipoor

 

License

This article is released under the Creative Commons Attribution (CC BY 4.0) license. Anyone is free to copy, share, translate, and adapt this article for any purpose, whether commercial or non-commercial, as long as proper citation is given to the authors and original publication.

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دوره 4، شماره 2 - شماره پیاپی 11
شماره پیاپی 11، فصلنامه تابستان
تابستان 1403
صفحه 47-61

  • تاریخ دریافت 01 مرداد 1402
  • تاریخ بازنگری 17 بهمن 1402
  • تاریخ پذیرش 05 خرداد 1403
  • تاریخ اولین انتشار 31 شهریور 1403
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