مهندسی سیستم و بهره‌وری

مهندسی سیستم و بهره‌وری

ارائه روش‌شناسی ترکیبی سیستمی برای اولویت‌بندی استراتژی‌‌های اجرا شدنی در سازمان

نوع مقاله : پژوهشی

نویسنده
استادیار، گروه مدیریت، موسسه آموزش عالی آل‌طه، تهران، ایران
چکیده
افزایش پیچیدگی‌ها و تغییرات سازمانی در عصر پیش‌رو لاجرم محققان را به سمت تعمق بیشتر در روش‌شناسی‌های سیستمی و به‌کارگیری آن‌ها، جهت حل مسائل جدید سوق می‌دهد. در این مقاله نیز برای تقویت روش پویایی‌شناسی سیستم (SD) در حل مسائل پیچیده سازمانی از روش‌شناسی سیستم‌های نرم (SSM) کمک گرفته‌شده تا بتوان بیش از پیش از توانایی این روش در سناریوپردازی و آینده پژوهی به‌ویژه در حوزه استراتژی بهره برد. به‌منظور ارزیابی روش‌شناسی ترکیبی پیشنهادی در عمل، آن روش‌شناسی برای اجرای بهتر و اولویت‌بندی استراتژی‌ها در مرکز آمار ایران به‌عنوان یک مورد مطالعاتی بکار گرفته شد. بدین ترتیب که در ابتدا مدل مفهومی نظام انگیزش کارکنان مرکز (به‌عنوان استراتژی اولویت‌دار) توسط ذی نفعان مختلف با کمک SSM ترسیم شد در ادامه براساس آن، نمودار علی و معلولی استخراج شد و پس از مدلسازی، تست و اجرای مدل تحت سناریوهای مختلف به اولویت بندی استراتژی‌های عملیاتی برای بهبود نظام انگیزش کارکنان پرداخته شد. بدین ترتیب با ترکیب دو روش هم‌زمان از قابلیت SSM در جلب مشارکت ذی نفعان با جهان‌بینی‌های مختلف جهت ترسیم تصویر کلی‌تر از استراتژی‌ها و فرهنگ‌سازی استراتژی و توانمندی SD در سناریوپردازی، برای اجرای بهتر استراتژی‌ها و اولویت‌بندی آن‌ها در سازمان مربوطه استفاده شد. در این تحقیق سعی شد گام‌های روش‌شناسی ترکیبی، به شکلی تبیین شود که برای توسعه استراتژی‌ها در سایر سازمان‌ها به‌ویژه سازمان‌های عمومی، قابل اجرا و مفید واقع شود.

تازه های تحقیق

  • ترکیب دو متدلوژی SSM و SD از رویکرد نرم و سخت برای حل مسائل حوزه استراتژیک در سازمان
  • ارائه روش‌شناسی ترکیبی دریک مورد مطالعاتی به‌منظور اجرایی شدن استراتژی‌ها
  • بهره‌مندی از مزایای دو رویکرد و کمک به اولویت‌بندی استراتژی‌های وظیفه‌ای در سازمان

کلیدواژه‌ها
موضوعات

عنوان مقاله English

Introduction to a Systematic Multi-Methodology for Prioritizing Implementable Strategies in the Organization

نویسنده English

Mansoureh Zarezadeh
Assistant Professor, Department of Management, Ale-Taha Institute of Higher Education, Tehran, Iran
چکیده English

The increasing complexities and organizational changes in the upcoming era inevitably direct researchers towards deeper contemplation of systemic methodologies and their application to address emerging issues. This article employs Soft Systems Methodology (SSM) to enhance System Dynamics (SD) in solving complex organizational issues, aiming to further leverage the capabilities of this combined approach in scenario planning and futures studies, particularly in the strategic domain. To evaluate the proposed combined methodology in practice, it was applied to better implement and prioritize strategies at the Statistical Center of Iran as a case study. Initially, the conceptual model of the employee motivation system (identified as the priority strategy) was outlined by various stakeholders using SSM. Subsequently, a causal loop diagram was extracted, and after modeling, testing, and implementing the model under different scenarios, the prioritization of operational strategies to improve the employee motivation system was conducted. Thus, by simultaneously combining both methods, SSM’s ability to engage stakeholders with diverse worldviews was harnessed to create a broader picture of strategies and to cultivate a strategic culture, while SD’s strengths in scenario planning were utilized for better implementation and prioritization of strategies in the relevant organization. This research aims to clarify the steps of the combined methodology in a way that can be applicable and beneficial for strategy development in other organizations, especially public organizations.

کلیدواژه‌ها English

System Dynamics
Soft Systems Methodology (SSM)
Prioritization Strategies
Employee Motivation

Copyright © Mansoureh Zarezadeh

 

License

This article is released under the Creative Commons Attribution (CC BY 4.0) license. Anyone is free to copy, share, translate, and adapt this article for any purpose, whether commercial or non-commercial, as long as proper citation is given to the authors and original publication.

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